Shipping & Returns
We offer Free Shipping on all orders. Estimated timeframe to package and ship an order under the Free Shipping rate is 6-10 days with additional time for transit and delivery. This is our Standard shipping method.
We also offer two expedited shipping rates.
Note: some items are handmade and/or made to order and may need additional processing time. This is usually noted on the item's product page. Additionally, some products may be sold as a pre-order in which case estimated shipping times may vary, sometimes as long as 4-8 weeks from date of purchase. Please note specific shipping estimates on individual product pages.
We ship International! $20 flat fee to most countries. Simply select "International Shipping" at checkout. Note: we are not responsible for any additional fees once shipped, including but not limited to VAT, Customs Charges, Regional Sales Tax, etc.
RETURNS and EXCHANGES
We offer Returns and Free Exchanges on all sales unless otherwise noted on specific products. Some sale items, including closeout stock, is final sale only.
Note: Shipping expense is deducted from all refunds. If free shipping was included on an order the shipping expense will be deducted from the refund amount ($5-$20 depending on weight.)
Exchanges may be made within 5 days of receiving an order, subject to availability and receipt of the purchased item in original condition. We will replace the item at no additional cost to the customer.
Please email us at firstname.lastname@example.org to initiate a return or exchange.
International returns/exchanges are not available at this time.